Frequently Asked Questions

Search by subject, level, language, rating, experience or distance. Open a profile to read the tutor’s background and reviews from students who connected with them.

Create a free student account, verify your e-mail and click “Post requirement”. Describe the subject, level, budget and location. Matching tutors are notified and can reach out.

Coins are our credits. You buy them in your wallet and spend them only when you want to contact a tutor. Each connection is charged once; opening it again later is free.

No. Your phone number and e-mail are only shown to a tutor after they unlock your post. Phone numbers written inside post descriptions are hidden automatically.

Yes, once you have connected with a tutor and a conversation exists between you, you can rate them from 1 to 5 stars and leave a comment.

Sign up as a tutor and complete the profile checklist: subjects, education, experience, a short bio, photo, location and at least one verification document.

Profiles appear in search when the checklist score reaches the minimum and documents are uploaded. If a document is rejected, you will see the reason and can upload a new copy.

Browse tutor requirements, filter by subject or distance, and unlock the requirements that suit you. Students can also find and unlock your profile directly.

Yes. When a student posts a requirement in one of your subjects, you receive a notification.

Each requirement starts at a price based on its subject, level, purpose and country. Every time a tutor unlocks it, the price for the next tutor increases a little, so early tutors pay less. If nobody unlocks it for a few days, the price gradually drops towards its starting price. You always see the exact price before confirming.

Contacting a tutor costs a fixed number of coins shown on the tutor’s profile. It is set by our team and does not change with demand.

Coins are bought securely through Razorpay, with cards, UPI, net banking and wallets where available. Prices are calculated on our servers and shown before you pay.

Coins are added automatically as soon as payment is confirmed. If they do not appear within a few minutes, contact us with your payment reference from the Wallet page.

Use “Forgot password” on the sign-in page. We will e-mail you a secure link to reset your password.

Use our contact form to send your question or feedback. Our team will review your enquiry and get back to you.